Frequently Asked Questions
Are these original books and publications?▾
Yes! All our books and materials are sourced directly from authorized publishers and distributors. We guarantee 100% original publications.
Do you deliver pan-India?▾
Yes! We deliver to all pin codes across India. Free shipping on orders above ₹499.
What subjects and classes are covered?▾
We cover all subjects from Class 1 to 12 (NCERT, CBSE, ICSE), competitive exam books, reference books, charts, magazines, and more.
Can I return a book?▾
We accept returns within 7 days if the item is in original, unused condition. Written-in or damaged books cannot be returned.
How do I track my order?▾
Log in and go to "My Orders" to see the current status. You will also receive email updates when your order is shipped.
What payment methods do you accept?▾
We accept UPI, Credit/Debit Cards, Net Banking, and Wallets via PayU secure payment gateway.
How long does delivery take?▾
Orders are processed in 1–2 business days. Delivery takes 3–7 business days depending on your location.
Do you offer bulk orders for schools?▾
Yes! For bulk orders (50+ items), please contact us at learn@umbertoglobal.com for special pricing and arrangements.